Support · Android beta

Need a hand?

Most setup problems are one permission away. Here is the short version, the honest troubleshooting, and a real email if you get stuck.

01

Install the beta

Use the invite link from your beta email. Android may ask you to allow installs from your browser or files app; that is normal for an invite-only build.

02

Grant the three basics

Usage access, accessibility and display over other apps. Settings → Permission status will walk you through each one and show what is missing.

03

Run one session

Pick apps, choose 30 minutes, start. Open a blocked app to see the shield. Finish the session and keep the receipt. That is the whole test.

Troubleshooting

Home says “Shield off” or “Block unverified.”

One of the required permissions was revoked or the accessibility service was stopped by Android. Open Settings → Permission status in the app, grant what is missing, then start a new session. Some phones (Samsung, Xiaomi, OnePlus) put apps to sleep aggressively; exclude Scrolldoom from battery optimization if the shield drops after a while. The receipt is designed to say “unverified” rather than pretend — believe it.

A blocked app still opens over the shield.

Check that display-over-other-apps is granted, and that the app is in the “Sessions” or “Always” list — not “Watch.” Some apps use their own full-screen or picture-in-picture surfaces that can draw above an overlay. Send us the app name and your phone model; we are building a compatibility list rather than claiming universal blocking.

Quiet during focus is not holding notifications.

Quiet needs notification access, and it is off by default. Turn it on in Settings → Quiet during focus, then post a test notification from a blocked app during a session. Calls, messages and alarms are always allowed through. If the toggle is on and notifications still arrive, your phone’s battery saver may be killing the listener; exclude Scrolldoom from optimization.

I need an app right now.

Use the emergency pass from the shield screen. It takes three taps and has a 60-second cooldown, and it is logged on the receipt. It is meant to be awkward, not hidden. If the app is an emergency service, a banking app, a health app or a map, do not put it in the block list.

How do I cancel my subscription?

Open Google Play → Payments & subscriptions → Subscriptions → Scrolldoom → Cancel. The free tier stays available. If you started a 7-day trial and cancel before it ends, you will not be charged. We do not control Google Play refunds.

How do I delete my data?

The beta has no account and keeps sessions on your phone. Go to Android Settings → Apps → Scrolldoom → Storage → Clear storage, or uninstall the app. That deletes the local app list, sessions, pages and receipts. If you emailed the beta list, reply to any beta email or contact privacy@scrolldoom.app to be removed.

Can I use it on iPhone?

Not yet. The beta is Android-first, and we plan to build iOS later. A real iPhone blocker needs Apple’s Screen Time entitlements and a different enforcement model; we would rather not ship a blocker that cannot block. Email beta@scrolldoom.app with “iOS” and we’ll let you know when it exists.

Still stuck?

Email us with your phone model, Android version, Scrolldoom build number (Settings → About), and what you expected vs. what happened. Screenshots help if they do not show private information.

support@scrolldoom.app

Before you write

  • Check that you are on the latest beta build. Settings → About shows the build time.
  • Try a fresh session after re-granting permissions. Permission changes can take a few seconds to apply.
  • If a block failed, note whether the receipt says “Block verified” or “Block unverified.” That one word tells us more than a description.

We read every email, but the beta is small and support is not a 24/7 service. Do not use it for emergencies. See Terms and Privacy.